Job Listings

- Receive and process customer calls and email enquiries, from start to finish in a positive, efficient & professional manner. - Build professional relationships to determine customer’s needs, expectations, limitations, and requirements for the purpose of providing customer satisfaction, customer loyalty and customer growth. - Proactively contact customers with order resolution, current shipping information and corrective action on late or problematic orders. - Educate customers about features and benefits of our products to improve brand loyalty and up-sell opportunities. - Act as liaison on behalf of the customer and Werner to resolve problems both internally and externally. - Participate in special projects and/or provide support to project teams regarding improvements or changes to existing processes or systems. - Manage time effectively to support and meet the goals of the business. - Actively participate in all necessary training development programs. - Communicate and work with the entire team to ensure a cohesive and productive environment. - Identify and accurately evaluates both operating & customer requirements to get to the root of the problem. - Administration duties - Understand and adhere to corporate policies & procedures. - Comprehend and follow Quality Management System Always present a professional image to customers, stakeholders, and other departments

- Receive and process customer calls and email enquiries, from start to finish in a positive, efficient & professional manner. - Build professional relationships to determine customer’s needs, expectations, limitations, and requirements for the purpose of providing customer satisfaction, customer loyalty and customer growth. - Proactively contact customers with order resolution, current shipping information and corrective action on late or problematic orders. - Educate customers about features and benefits of our products to improve brand loyalty and up-sell opportunities. - Act as liaison on behalf of the customer and Werner to resolve problems both internally and externally. - Participate in special projects and/or provide support to project teams regarding improvements or changes to existing processes or systems. - Manage time effectively to support and meet the goals of the business. - Actively participate in all necessary training development programs. - Communicate and work with the entire team to ensure a cohesive and productive environment. - Identify and accurately evaluates both operating & customer requirements to get to the root of the problem. - Administration duties - Understand and adhere to corporate policies & procedures. - Comprehend and follow Quality Management System Always present a professional image to customers, stakeholders, and other departments

- Proactively contact potential or existing customers, ask questions to understand customer requirements, close sales, inform them about a product or service using scripts from start to finish in a positive, efficient & professional manor. - Develop professional relationships to determine customer’s needs, expectations, limitations, and requirements for the purpose of providing customer satisfaction, customer loyalty and customer growth. - Enter and update customer information in Salesforce.com and keep records of calls and sales and note useful information. - Provide complete problem resolution for issues received through customers. - Educate customers about features and benefits of product to improve brand loyalty and up-sell opportunities.  - Take and process orders in an accurate manner. - Be able to actively plan and structure your workload to be efficient - Be able to look after you own accounts and help with workload when necessary - Actively participate in all necessary training development programs - Act as liaison on behalf of the customer and Werner to resolve problems both internally and externally. - Understand and adhere to corporate policies & procedures. - Always present a professional image to customers, vendors, and other departments. - Participate in special projects and/or provide support to project teams regarding improvements or changes to existing programs or implementation of new programs. - Proactively provide and communicate process & system improvement needs. - Actively communicate and work with the entire team to ensure a cohesive and productive environment. - Identifies and accurately evaluates both operating & customer requirements to get to the root of the problem. - Other Duties that are reasonably associated with the above essential functions of the job - Understand and follow Quality Management System

- Proactively contact potential or existing customers, ask questions to understand customer requirements, close sales, inform them about a product or service using scripts from start to finish in a positive, efficient & professional manor. - Develop professional relationships to determine customer’s needs, expectations, limitations, and requirements for the purpose of providing customer satisfaction, customer loyalty and customer growth. - Enter and update customer information in Salesforce.com and keep records of calls and sales and note useful information. - Provide complete problem resolution for issues received through customers. - Educate customers about features and benefits of product to improve brand loyalty and up-sell opportunities.  - Take and process orders in an accurate manner. - Be able to actively plan and structure your workload to be efficient - Be able to look after you own accounts and help with workload when necessary - Actively participate in all necessary training development programs - Act as liaison on behalf of the customer and Werner to resolve problems both internally and externally. - Understand and adhere to corporate policies & procedures. - Always present a professional image to customers, vendors, and other departments. - Participate in special projects and/or provide support to project teams regarding improvements or changes to existing programs or implementation of new programs. - Proactively provide and communicate process & system improvement needs. - Actively communicate and work with the entire team to ensure a cohesive and productive environment. - Identifies and accurately evaluates both operating & customer requirements to get to the root of the problem. - Other Duties that are reasonably associated with the above essential functions of the job - Understand and follow Quality Management System

   Key Responsibilities – Essential Job Functions: - Present and sell all WernerCo and Zarges UK products and services to current and potential distribution partners and end users. - Support national accounts and increase national campaign activity. - At local level, increase independent distributor footprint. - Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made. - Follow up and convert new leads and referrals resulting from field/marketing activity. - Identify, contact and develop sales prospects and other accounts as assigned. - Deliver and communicate any company brand building or marketing activity messages. - Build and nurture positive customer relationships and quickly identify and resolve customer concerns. - Prepare and analyse status reports on sales activity and agreed key performance indicators. - Communicate new product and service opportunities as well as competitor information. - Coordinate and proactively communicate within the Company to accomplish the work required to achieve sales. - Participate in marketing events such as trade shows, seminars and telemarketing events. - Engage with credit control when needed to ensure prompt payment of local accounts. - Provide on-the-job training where required. - Participate in company critical activity if required such as new business and range review rollout; or stock take. - Other duties and responsibilities as assigned by line manager.

  - Receive and process customer calls, inquires, and requests from start to finish in a positive, efficient & professional manor. - Receive and process intercompany orders. - Co-ordinate the logistics of export shipments, including arranging transportation, and ensuring timely delivery of goods to customers. - Maintain proof of export documents. - Prepare and review export documentation, including commercial invoices, packing lists, and other appliable documents. - Apply for documentation to support export e.g. Certificate of Origin, EUR1. - Manage and upload customer price lists. - Develop professional relationships to determine customer’s needs, expectations, limitations, and requirements for the purpose of providing customer satisfaction, customer loyalty and customer growth. - Proactively contact customers with order resolution, current shipping information and corrective action on late or problematic orders. - Actively participate in all necessary training development programs. - Understand and adhere to corporate policies & procedures. - Always present a professional image to customers, vendors, and other departments. - Participate in special projects and/or provide support to project teams regarding improvements or changes to existing programs or implementation of new programs. - Proactively provide and communicate process & system improvement needs. - Actively communicate and work with the entire team to ensure a cohesive and productive environment. - Identifies and accurately evaluates both operating & customer requirements to get to the root of the problem. - Other Duties that are reasonably associated with the above essential functions of the job. - Understand and follow Quality Management System

R&D mainly deals with the development and maintenance of new products. Provides support to the various departments and keeps the technical database up to date. - Design of special customer orders with Inventor software - Creating the production documentations of special customer orders - Participating in local- and international projects - Modification and maintenance of serial product drawings and documenting it - Modification and maintenance of serial product bill of materials - Production support - Use of SAP enterprise resource planning system - Check or create sales calculations - Cooperation with co-departments - Development and documentation of work processes - Creating and handling reports - New product development - New unique product developments (PK2, KDE) - Quality level improvement - Searching for innovative solution - Support the production (and other departments) - Support to create cost calculation